Privacy policy

Effective October 1, 2026. This policy explains how Spare Hours, a service of Restore Group, LLC ("we" or "us"), collects and uses personal information through getsparehours.com, our booking tools and our job applications.

1. Information we collect

  • Clients: your name, phone number, email, service address, visit details and any notes you share with us (like pets, access instructions or areas to focus on). Payments and deposits are processed by our payment providers.
  • Job applicants: your name, contact information, resume, work history, availability and anything else you choose to send us. If we offer you a job, we will ask for your written permission before running a background check.
  • Website visitors: basic device and usage information, like pages viewed and browser type, collected through cookies used by our website and advertising partners.

2. How we use it

  • To book, schedule, provide and follow up on visits
  • To process payments and deposits
  • To review job applications, contact applicants, and hire, train and pay our team
  • To answer your questions and send messages you ask for
  • To understand how people use our website and measure our ads
  • To keep our clients and team safe and to follow the law

3. Who we share it with

We do not sell your personal information. We share it only with service providers that help us run Spare Hours, such as our website host, booking and payment software, payroll provider and background check provider, and when the law requires it or when needed to protect someone's safety. Advertising platforms such as TikTok and Google may collect basic information through cookies when you visit our site from one of our ads.

4. How long we keep it

We keep personal information only as long as we need it for the purposes above, or as long as the law requires (for example, for tax and employment records).

5. Your choices

You can ask us to show you, correct or delete the personal information we have about you, or to stop sending you marketing messages, by emailing us. California residents may have additional rights under state law. We will never treat you differently for making a request.

6. Security

We use reasonable safeguards to protect your information, but no system is completely secure.

7. Children

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

8. Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it last changed.

9. Contact us

Spare Hours (Restore Group, LLC)
9245 Laguna Springs Dr, Suite 269, Elk Grove, CA 95758
info@spare-hours.com